IND Associate Software Engineer

IND Associate Software Engineer - GCC022

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Purpose: Recruit and assess a hands-on .NET engineer for the HIG India POD model, with emphasis on secure API/backend delivery, cloud readiness, AI-assisted engineering, ownership, and business-aligned execution.

Design principle: This is not a narrow coder role. The expectation is T-shaped/full-stack engineering capability, strong technical judgment, and the ability to operate in an accountable POD with US + India collaboration.

Location

Hyderabad, India

Employment type

Full-time

• Experience level
• 0-2 years preferred; strong candidates with lower tenure may be considered if they demonstrate excellent fundamentals, learnability, and analytical problem solving.
• Role family
• Software Engineering - Application Development
• Operating model
• HIG India POD / Agile delivery team with strong collaboration across US and India
• Core expectation
• Strong .NET/C# engineering with SQL, API development, cloud awareness, automated testing, and willingness to learn Angular, Python, AWS, and enterprise patterns.

Position Overview

The Employee Benefits IT team is seeking a motivated Software Engineer to join the HIG India POD model supporting digital, claims, and benefits capabilities. This role will work closely with US-based technology leads and business partners to deliver secure, scalable and production-ready services.

The ideal candidate has strong backend engineering fundamentals in .NET/C#, is comfortable working with APIs, data, automation and cloud services, and demonstrates ownership beyond assigned tasks. The role requires technical execution, practical leadership within a scrum team, and the judgment to connect engineering choices to claimant, employer, operations and business outcomes.

Key Responsibilities

• Own design, development, unit/integration testing, implementation, and support for assigned components within enterprise Employee Benefits applications.
• Design and maintain .NET Framework and .NET Core / .NET 8 services, APIs, backend components, and batch jobs.
• Translate business and technical requirements into secure, maintainable application modules and APIs.
• Use AI-assisted development tools responsibly to accelerate coding, test generation, documentation, analysis, and refactoring while validating quality, security, and compliance.
• Participate actively in Agile ceremonies, estimation, feature/story refinement, demos, retrospectives, and production readiness discussions.
• Collaborate with product owners, scrum masters, architects, QA/SDET, UX, platform, DevOps, and business partners to deliver outcomes, not just code.
• Partner with Java/API, Angular/UI, and QA/SDET engineers when the same business capability spans BFF, domain APIs, UI, integrations, and batch platforms.
• Perform peer code reviews and contribute to engineering standards for code quality, testing, security, accessibility, observability, and performance.
• Troubleshoot production/non-production issues using logs, monitoring dashboards, traces, database analysis, and structured root-cause thinking.
• Support modernization and reverse-engineering of legacy .NET assets, using analysis, tests, documentation, and AI-assisted tools to reduce SME dependency.
• Document technical decisions, implementation notes, runbooks, operational impacts, and knowledge-transfer artifacts for the POD.

Technical Knowledge Requirements

Area

• Required capability
• What good looks like in the HIG India POD
• Core .NET engineering
• C#, .NET Framework, .NET Core / .NET 8, APIs, backend services, batch/process design, dependency injection, exception handling.
• Produces clean, testable, secure code; understands tradeoffs between quick fixes, refactoring, and long-term maintainability.
• API and integration
• RESTful APIs, JSON, service contracts, authentication/authorization concepts, API gateway integration awareness, experience API/BFF patterns.
• Can design/consume APIs, validate payloads, handle failure modes, and communicate integration dependencies early.

Data and SQL

• Oracle SQL, relational database design principles, stored procedures/functions awareness, query performance, NoSQL exposure.
• Can troubleshoot data issues, write efficient queries, understand impact of data model changes, and work with DBAs when needed.

Cloud and DevOps

• AWS fundamentals including EC2, ECS, Batch, Lambda, S3, SQS, CloudWatch; CI/CD concepts; GitHub, pull requests, branching, GitHub Actions/Jenkins.
• Builds cloud-ready solutions, understands deployment pipelines, and anticipates operational/readiness needs.
• Testing and quality
• Unit testing, integration testing, automated regression, mocking, test data setup, code coverage, static analysis, secure coding.
• Treats testing as part of engineering ownership rather than a downstream QA handoff.
• Observability and support
• Splunk/Dynatrace/CloudWatch concepts, structured logging, error handling, performance analysis, root cause analysis.
• Can diagnose issues, improve logging, and turn recurring defects into tech debt reduction stories.
• AI-assisted engineering
• GitHub Copilot or equivalent; prompt-based code analysis, test generation, documentation, refactoring assistance; responsible review of AI output.
• Uses AI to accelerate delivery while validating security, correctness, maintainability, and enterprise standards.
• Frontend awareness
• JavaScript/TypeScript, Angular or React exposure; CSS/HTML basics; accessibility/WCAG awareness.
• Can collaborate with UI engineers and understand end-to-end flow even when primarily backend focused.

Leadership Expectations

Area

• Required capability
• What good looks like in the HIG India POD

Ownership

• Takes accountability for outcomes, not only assigned tasks.
• Raises risks early, follows through on commitments, and drives blockers to closure.
• Technical judgment
• Uses design thinking and tradeoff analysis to choose maintainable solutions.
• Can explain options, risks, and recommended approach to tech leads and stakeholders.

Collaboration

• Works across US/India time zones and functions without waiting for perfect instructions.
• Brings questions, proposals, and artifacts that make decisions easier.

Mentoring

• Helps peers with code reviews, debugging, standards, and onboarding.
• Improves POD capability through examples, documentation, and pairing.
• Bias for action
• Moves work forward with appropriate urgency while respecting enterprise controls.
• Breaks ambiguous problems into next steps and demonstrates follow-through.

Business Acumen Expectations

Area

• Required capability
• What good looks like in the HIG India POD
• Outcome orientation
• Understands how technical work supports claimant, employer, operations, and product outcomes.
• Frames decisions around stability, speed, user experience, and business risk.
• Domain awareness
• Develops working knowledge of Employee Benefits, claims, intake, leave, payments, profile, and service workflows relevant to the POD.
• Can connect defects/features to user journeys and operational impact.
• Risk and controls
• Understands compliance, data protection, security, accessibility, and production-readiness expectations.
• Does not treat controls as afterthoughts; plans for them during development.
• Financial awareness
• Understands HIG India is a strategic capacity and vendor-reduction lever.
• Demonstrates productivity, knowledge transfer, and reduced dependency on external SMEs.

Communication

• Communicates clearly with business/technology partners using concise status, risks, decisions, and asks.
• Can explain technical topics in business-friendly language.

Required Skills & Experience

• 4+ years of software engineering experience, preferably in enterprise application environments.
• Hands-on C# and .NET development experience; .NET Framework and .NET Core / .NET 8 proficiency preferred.
• Strong SQL skills with Oracle experience; ability to analyze data issues and support query-level troubleshooting.
• Experience building or consuming REST APIs and integrating with enterprise systems.
• Experience with Agile delivery and sprint-based planning/execution.
• Working knowledge of Git/GitHub workflows, pull requests, branch management, and peer code reviews.
• Understanding of unit/integration testing and DevSecOps practices.
• Cloud fundamentals, with AWS exposure strongly preferred.
• Ability to use AI-assisted development tools and review AI-generated output responsibly.

Preferred / Nice-to-Have Skills

• Python experience for scripting, batch, data processing or automation.
• Angular/React/TypeScript exposure and ability to support full-stack delivery when needed.
• Experience with AWS ECS, Lambda, Batch, CloudWatch, SQS, or similar services.
• Observability tools such as Splunk, Dynatrace, CloudWatch, or equivalent.
• Experience supporting production applications and participating in incident/problem resolution.
• Insurance, benefits, claims, leave, billing, or portal experience.

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