HR Assistant Test

Essential Duties and Responsibilities

• Provide direct operational support to the Regional Director and ensure smooth operations of the site.
• Answers telephone, greets visitors and directs inquiries to the appropriate person.
• Provides information and referral to clients and documents these interactions in the ECM database via the

creation of an electronic file.

• Completes all client intakes and ensures its timely entry into the ECM database system.
• Must have the ability to multi-task and complete assignments on a timely basis.
• Creates Case File records for new clients and maintains Closed case records in an organized and orderly

fashion.

• Assists with gathering statistics and preparing reports on behalf of the Case Management department and

the other program service areas offered from our location.

• Maintains knowledge of current programs and services frequently offered at the site and throughout our

network.

• Respects confidentiality in discussing client, staff, volunteers, visitors and agency matters.
• Keeps immediate supervisor(s) well informed of any problems and concerns.
• Maintains a secure environment by managing the flow of visitors and participants to the site.
• Responsible for ordering supplies as approved by Regional Director.
• Completes and generates AFPs via the Cognizant portal, on behalf of staff expense reports and approved

vendor payments.

• Sorts and distributes incoming mail.
• Handles all copying/scanning and collating functions.
• Prepares material and sets up for meetings as assigned.
• Participate in staff meetings and prepare and distribute the meeting minutes.
• Reports to work as required and on time.
• Other duties as assigned