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Network Support Engineer

BCforward · Remote, Virginia, United States

Technical Support / HelpdeskRemoteImported listingcontractabout 10 hours ago

About The Role

Federal Clearance is preferred

Description

  • Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.
  • Oversee incident resolution, ensuring appropriate response to escalations.
  • Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.
  • Review root cause analysis documentation to address performance management and incident correlation issues.
  • Provide data center support where appropriate.
  • Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
  • Provide incident notification to Government representatives.

Required

  • Ten plus (10+) years of IT experience required.
  • High school Diploma or General Equivalency Diploma (GED)
  • Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP
  • Two of the following are required: MCTS, MCSA, CCNP, CCDP

Location : Norfolk, VA

Contract length : 12+ months with possibility of extension or permanent placement

Wage : Hourly, W2

Additional Info

Must be able to pass a background and drug screen

(UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME)

  • Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP
  • Two of the following are required: MCTS, MCSA, CCNP, CCDP

Must be able to pass a background and drug screen

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