Assistant Manager

Key Responsibilities

1. Business & Requirement Analysis

• Engage with business stakeholders to understand business objectives, operational challenges, and decision‑making needs.
• Lead requirement gathering workshops, converting business needs into clear functional and analytical requirements.
• Translate ambiguous business questions into well‑defined analytical problem statements.
• Create and maintain BRDs, FRDs, user stories, and data requirement documents.

1. KPI, Metrics & Measurement Framework Design

• Define business KPIs, operational metrics, and performance indicators aligned with strategic goals.
• Develop KPI hierarchies, metric definitions, calculation logic, thresholds, and RAG indicators.
• Ensure consistency, governance, and reusability of metrics across dashboards and reports.
• Partner with leadership teams to ensure KPIs are actionable, outcome‑oriented, and decision‑focused.

1. Data Analysis & Insight Generation

• Perform exploratory data analysis (EDA) to identify trends, gaps, anomalies, and drivers of performance.
• Validate data sources, business rules, and transformations to ensure data accuracy and reliability.
• Convert analysis outputs into clear insights, narratives, and recommendations for business users.
• Support ad‑hoc analysis, deep dives, and root‑cause analysis for senior stakeholders.

1. BI & Solution Design Support

• Work closely with data engineering, BI, and platform teams to design end‑to‑end BI solutions.
• Define data models, semantic layers, business views, and reporting structures.
• Ensure BI solutions are scalable, maintainable, and aligned with enterprise reporting standards.
• Participate in UAT, validation, and sign‑off of dashboards and analytical solutions.

1. Stakeholder Management & Collaboration

• Act as a single point of contact between business, technology, and analytics teams.
• Communicate insights effectively to both technical and non‑technical audiences.
• Influence stakeholders through data‑backed recommendations and structured storytelling.
• Support leadership reviews, governance forums, and decision‑making discussions.

1. Process Improvement & Value Realization

• Identify opportunities for process optimization, automation, and performance improvement using data.
• Track business impact, adoption metrics, and value realization of BI initiatives.
• Continuously refine KPIs and dashboards based on evolving business needs.
• Promote best practices in self‑service analytics, data adoption, and data literacy.

Basic / Core Functions

• Business requirement analysis and solution conceptualization
• KPI & metric definition and governance
• Data validation and business logic alignment
• BI solution support and reporting enablement
• Stakeholder communication and decision support
• Continuous improvement of analytics products

Required Skills & Qualifications

Mandatory

• 6–10 years of experience in Business Intelligence, Business Analysis, Data Analytics, or similar roles.
• Strong understanding of data‑driven business decisioning and KPI frameworks.
• Hands‑on experience with SQL for analysis and validation.
• Experience working with BI tools (Power BI, Tableau, Qlik, or similar).
• Excellent analytical, problem‑solving, and storytelling skills.
• Strong documentation and communication capabilities.

Bachelor Degree in relevant field with 2 - 4 years of relevant experience