Placement Analyst - Health and Benefits (APAC)

The Role

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• Execute the pre-placement, placement and post-placement activities on behalf of onshore team in the Asia Pacific region, following agreed processes, tools and templates.
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Core delivery will include

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Initiating the renewal activity 90/120 days prior to expiry of clients’ Health & Benefits plans

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Approach insurance carriers/vendors for required information and undertake data (financial, membership, invoices) processing and analysis to prepare pre-renewal reports, using agreed upon tools, standards and techniques

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Prepare Quote Slips and distribute bid requests (RFP) to target carriers/vendors

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Collect, summarize and analyze proposal findings

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Support the production of renewal report / prepare placement / renewal deliverables for clients

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Manage queries/requests from the carriers/vendors/clients or internal colleagues and escalate them when required

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Follow up with clients on renewal documentation and census data

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Liase with Data/Billing and Invoicing Team to validate and clean benefits enrolment and eligibility data and ensure correctness of carrier/vendor invoice

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Follow regulatory procedure as defined by originating country

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Peer review team members’ work prior to delivery to clients.

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In addition to this, you will

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• Attend training, meetings and/other educational events to increase understanding of trends, regulations and developments in the market.
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• Receive training from experienced consultants.
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• Comply with internal excellence and compliance requirements.
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• Participate in continuous improvement activities to build stakeholders’ confidence.
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The Requirement

Must be a bachelor's degree

Skills

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• Excellent written and verbal communication skills in English
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• Strong client service orientation and ability to respond to multiple stake holders effectively and in a timely manner
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• Ability to work on multiple tasks in a fast-paced environment while adhering to strict deadlines is a must
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• Flexibility and proven ability to identify and resolve complex issues
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• Well organized and detail oriented
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• Highly developed critical thinking and analytical skills
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• Excellent interpersonal skills and a collaborative working style
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• Self-starter attitude and ability to establish priorities, work independently and with limited supervision
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• Ability to ask the right questions and seek help where appropriate
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• Take accountability for quality and on-time delivery of own work and involving other team members when appropriate
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• Ability to review and check data against subject domain knowledge (e.g., Health and Benefits plans) and understand the data’s applicability/accuracy for the designated purpose
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• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
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• Bachelor’s degree preferred

Experience

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• 2+ years’ experience working with Health and Benefits plans, ideally gained in a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company
• WTW is an equal opportunity employer.