【Gajoen Tokyo】Restaurant Manager - Lounge

The Lounge Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures.

Here’s what you’ll do during a typical day

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• Oversee daily restaurant operations, ensuring service quality, staffing efficiency, and health and safety standards
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• Handle guest interactions, enhance guest satisfaction, and manage complaints while implementing improvement initiatives
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• Maintain, train, and monitor service standards (SOPs)
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• Drive revenue growth through promotions while managing costs and budgets effectively

• Collaborate with other departments, including Kitchen, Front Office, and Sales

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• Oversee recruitment, training, performance evaluation, and shift management of team members
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• Provide hands-on operational support during peak periods and events

• 2 -4 years of management experience in a 4- or 5-star hotel environment
• Strong operational knowledge of restaurant operations and F&B service
• Strong leadership and excellent communication skills
• A guest-focused individual who consistently delivers service beyond established standards
• Solid understanding of financial management, including revenue, cost, and labor control
• Basic English communication skills
• Flexible and able to maintain a positive attitude in a fast-paced environment