Kitchen Supervisor

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

KITCHEN SUPERVISOR

(Prep/Line)

• A Kitchen Supervisor is responsible for leading and maintaining smooth operation
• of all kitchen shifts. He/She will partner with the cafe management team to train,
• coach and evaluate BOH operations, ensuring that the cafe is in adherence with
• company policies, specs and procedures.

Basic functions of the Kitchen Supervisor include

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labour to achieve a cost-effective balance for smooth

operation of the cafe

• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections

to ensure smooth operation

• Ensure that assigned cleaning duties are completed by all staff prior to checking

out after each shift

• Inspect and taste food to ensure freshness, flavor, recipe adherence and

temperature (including line checks every shift)

• Train new staff members and coach all staff members to adhere to Hard Rock

food quality and service standards

• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared

according to spec and served in a timely manner

• Perform employee task such as preparation of all recipes to ensure quality of the

product

• Maintain a safe environment for staff and guests, adhering to Hard Rock safety

measures and checklists

• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional

and corporate procedures

• Listen to comments, criticisms and feedback from employees to address any

issues or suggestions with management

• Communicate with managers to evaluate work procedures, review standards,

• indentify methods for increasing efficiency or effectiveness, and respond
• proactively to any needs that have arisen

• Communicate regularly with KM regarding issues and suggestions related to

product, people and performance

• Fulfill all daily and weekly tasks according to assigned areas of responsibility

Job Requirements include

• Must be at least 19 years old
• Performing duties which require bending & reaching
• Lifting & transporting up to 100-pound containers, dish racks, and trashcans
• Standing or moving, for up to 8+ hours
• Maintaining a well-groomed appearance (“having a plan”)
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a senseof-

urgency

• Displaying a positive and outwardly friendly attitude toward guests and coworkers
• Maintaining HRC’s 5 core Values and Mission Statement

Pay Range

Pay Range: $23 - $33