Sales Assistant - Hydrista (w/m/d)

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in…

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Parttime: 24 hours

Your responsibilities at waterdrop®

• Be an Ambassador for our Brand, Values and Product
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• Demonstrate our Retail Core Values of: Always Keep Growing, Together We
• Win, Be The Consumer, Bring High Energy, Find A Way.
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• Provide excellent customer service and surpass customer expectations at every
• opportunity. Assist customers to match their buying needs.
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• Identify customer needs and answer product related questions. Be able to respond to
• queries on product prices, quality, features and benefits.
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• Take every opportunity to capture customer data in order to expand our database
• and customer loyalty.
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• Resolve customer complaints promptly and successfully by investigating problems,
• developing solutions and making appropriate recommendations to the management
• team.
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• Deliver product excellence by maximising product knowledge with relevant
• recommendations through our 6 Drop Selling Ceremony.
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• Attend and participate in store meetings and training sessions as required by your
• manager.
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• Ensure that good communication with your colleagues is maintained
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• Have a positive attitude with the team and customers and be open to constructive
• feedback that will help you develop and improve.
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• Maintain brand standards on visual display and merchandising, cleanliness and
• general housekeeping.
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• Follow policies and procedures to maintain the security of stock, customer records
• and cash handling.
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• Ensure that time keeping attendance is in line with the company's policies and
• procedures. Opening and closing the store as and when required.
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• Be aware of Health & Safety requirements in the store.

What you bring to the table

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• Be approachable and available to assist our customers with their shopping
• experiences.
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• Enthusiasm and commitment to always provide excellent customer service.
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• Willing to adapt and take on new challenges.
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• Strong selling skills.
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• Always presents a professional image.
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• Ability to multitask.
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• The ability to maintain professionalism under all circumstances.
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• Works effectively and efficiently alone and in the team.
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• Prepared to go the extra mile when needed.
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• Good interpersonal and communication skills.
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• Demonstrate retail sales experience in a customer focused environment

What we offer you

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• An ambitious and international team with whom fun is by no means neglected.
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• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
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• Discount on-and offline on your waterdrop® purchases and many free merchandising items.
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• Legendary team events and qualified training.
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• Additional monthly bonuses when targets are met.
• Wanna drop in? Just send us your CV via the application button.