Senior People Ops Manager (International)

About us

Founded in 2019 and part of Y Combinator's 2020 cohort, Photoroom is the leading visual solution for e-commerce.

We've raised Series B funding and reached 300+ million users worldwide, processing over 5 billion images annually and serving both small businesses and major enterprises like Amazon, DoorDash, and Decathlon through our mobile app, web platform, and API.

We're a team of 100+ passionate builders giving e-commerce businesses superpowers to create visuals that help them grow, making the hardest parts of selling online disappear. We focus on craft, innovation, and collaboration to create exceptional impact for e-commerce businesses worldwide.

The role

We are looking for a Senior People Operations Manager to own and improve the systems, processes and operational foundations behind our People function, across all of our markets.

You will own the core People Operations scope: payroll, HRIS, contracts, compliance, benefits, employee lifecycle operations, immigration, people data and our HR tooling. But this is not simply a role about running existing processes - your job is to make them better. You will build the people workflows, automation, documentation and self-service mechanisms that allow Photoroom to keep moving quickly as we grow, without creating unnecessary complexity.

This scope has so far sat within a small generalist People team. You will be the first person to own it as a dedicated senior scope, giving you the opportunity to shape this operating model.

We are also an AI-native company, and we want our People function to operate the same way. We expect you to actively use automation and AI to improve speed, reliability and employee experience, while maintaining a high bar for privacy, compliance and trust.

You will report to our VP People. This is a senior individual contributor role with no direct reports today.

Why this role exists

We have built a lot quickly. Today, our People Operations environment includes

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French and USA payroll and entity obligations

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European employees through an EOR setup

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Growing Paris and New York offices

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Multiple benefits providers and external partners

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An HR technology stack that has grown alongside the company

The foundations work. Now they need a clear owner and regular improvements.

We want to move from processes that depend on individual knowledge and manual intervention to an operating model that is documented, automated, measurable and more self-service for our employees.

Your goal is to strengthen our foundations with proven best practices and build a model that scales comfortably with the company.

What you will own

Payroll

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• Own and Run monthly payroll for France and our European population, and twice-monthly US payroll, working closely with our external providers
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• Manage relationships with payroll, EOR and employment providers

Compliance

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• Maintain our French statutory obligations and HR compliance calendar, including employee records, social declarations, DUERP and employee data requirements
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• Own the operational administration of our CSE, including convocations, agendas, meeting preparation, PV review, annual budget administration and mandatory timelines
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• Monitor relevant employment law developments and translate changes into concrete actions
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• Coordinate compliance across our European and US setups, with deep expertise expected in France primarly
• Contracts and People documentation
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• Employment contracts, amendments, offer letters, attestations and standard HR letters, maintaining and improving templates as our organisation and legal environment evolve
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• Setting clear service levels for recurring People Ops requests
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• Building practical People playbooks and documentation that employees and managers can actually find, understand and use
• Employee lifecycle
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• Onboarding administration from signed offer through day one, coordinating payroll, benefits, declarations, IT access, equipment, manager actions ect..
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• Offboarding and exit administration, including documentation, payroll, benefits, access removal and final employment documents
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• Promotions, compensation changes, employment changes, contract amendments, leaves, parental leave and other employee changes
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• Immigration and visa administration, including external providers, applications, renewals and deadline tracking

Benefits & Compensation

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• Administer benefits and manage providers across France, Europe and the US
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• Run annual renewals with Finance and the VP People, using cost, usage and employee value to inform decisions
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• Support compensation benchmarking and salary band maintenance
• HRIS, data and automation
• Our HRIS is Hibob today, which may or may not change. You will own the reliability and evolution of our People systems.

This includes

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HRIS configuration, permissions, workflows, integrations and data quality

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Making the HRIS the reliable source of truth for employee data

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Assessing opportunities to consolidate or improve our HR technology stack

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Automating repetitive workflows wherever doing so improves speed and reliability

Employee support

You will help us move from a People team that repeatedly answers standard questions to one that builds systems people can use themselves.

You will build the documentation, workflows, processes and self-service infrastructure that make the majority of standard People requests easy to solve without intervention, while personally handling the exceptions and escalations that genuinely require expertise.

What we are looking for

You have already owned a meaningful People Operations scope in a fast-moving company of +100 employees.

In particular, we are looking for

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• Hands-on experience with French payroll and employment compliance
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• Experience owning People Operations processes, workflows, and controls
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• HRIS experience. Hibob is a plus, but experience configuring and improving a comparable system matters more
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• A systems mindset and a strong instinct for automation
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• Excellent operational judgement. You know which issues you can solve yourself and which require specialist advice
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• High standards of accuracy, discretion and follow-through
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• Comfort operating independently in a small team where you will both design the process and run it
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• Fluent French and English. English is our working language, while much of our payroll and employment law environment is French
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• Based in Paris and able to work from our office at least three days per week.
• The person who will thrive here likes that combination: build it, simplify it, automate it and own it.

Diversity, Equity, Inclusion, and Belonging

We're committed to enabling everyone to feel included and valued at work. We believe our company and culture are strongest when composed of diverse experiences and backgrounds.

That's also why we have flexible working hours, trust people to work remotely, and extended parental leave.

All qualified applicants receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.