Account Manager, OEM
Sumitomo Wiring Systems (U.S.A.), Inc. · Farmington Hills, Michigan
About The Role
OEM Account Manager, Ford
Position Summary
The Account Manager is responsible for leading all commercial and customer-facing activities for assigned OEM accounts, with a primary focus on Ford Motor Company. This role owns the full account lifecycle including business development, RFQs, pricing, and program execution ensuring alignment with corporate strategy, profitability targets, and customer expectations. The position serves as the primary interface between the customer and internal cross-functional teams, driving communication, execution, and long-term relationship growth.
Key Responsibilities
Serve as the primary customer contact and build strong, strategic relationships within OEM.
Lead and manage all commercial aspects of the account, including securing new business opportunities, RFQs, pricing strategy, negotiations, and contract alignment
Own RFQ process, ensuring timely, accurate, and competitive submissions
Identify and develop new business opportunities aligned with corporate growth objectives
Coordinate closely with engineering, purchasing, operations, and program management teams to support successful program execution
Act as the bridge between customer requirements and internal functions, ensuring clear communication and alignment
Support product launches and ensure alignment with APQP, timing, cost targets, and customer requirements
Promote company products and capabilities to customer(s).
Monitor and respond to engineering changes, scope modifications, and customer requests
Participate in monthly reviews, forecasting, and reporting activities
Drive cost improvement, profitability, and quality initiatives within the account
Troubleshoot issues proactively and implement effective countermeasures
Core Duties
Maintain ongoing communication with customers and internal stakeholders
Support program management and manufacturing functions to ensure seamless execution
Coordinate activities across Tier suppliers where required
Assist in budgeting, forecasting, and account performance tracking
Contribute to marketing strategies to expand customer presence and share of business
Required Skills & Competencies
Strong understanding of Ford systems, processes, and supplier requirements
Proven experience managing financial business cases, pricing, and margins
Solid knowledge of automotive program lifecycle
Excellent communication, negotiation, and influencing skills
Strong organizational, time management, and problem-solving abilities
Ability to work effectively in a cross-functional, global organization
Proficiency in Microsoft Office
Education & Experience
Bachelor’s Degree in Business, Engineering, or related field
Minimum 5+ years of automotive account management, sales, or program management experience
Direct Ford experience strongly preferred
About Sumitomo Wiring Systems (U.S.A.), Inc.
Sumitomo Wiring Systems was established as an electrical wire manufacturer in 1917.
Since then, it has grown into a global business and a leading company in wiring harnesses for automobiles. At Sumitomo Wiring Systems (U.S.A.) Inc. (SWS-USA), we specifically sell and provide customer service for wire harness components and lead wire parts. “Connect With the Best” is the SWS Group’s basic principle and is intended to convey our commitment to carrying out business operations that connect to the future by strengthening our connection with customers, people, communities and the world from a market-oriented viewpoint.
To learn more about us, please visit
<https://www.sws.co.jp/>
About Sumitomo Electric Group
Sumitomo Electric Industries, Ltd. is a recognized global technology leader with over 280,000 employees working at around 400 group companies in 40 countries. Building on more than 120 years of innovation, today Sumitomo Electric is engaged in diversified business activities that support people’s daily lives and industries in five business segments: automotive, info communications, electronics, environment & energy, and industrial materials. To learn more about Sumitomo Electric, please visit
<https://sumitomoelectric.com>
.
You can watch videos from our past interns and corporate profile from our YouTube Channel (
<https://www.youtube.com/user/SumitomoElectric/>
). Follow us on LinkedIn (
<https://www.linkedin.com/company/sumitomo-electric>
).
SWS-USA is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, disability, age, genetics, protected veteran status, or any other characteristic protected by law.
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