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Parking Customer Service
ABM US · Missouri, United States
About The Role
We are looking for a reliable and experienced Parking Cashier who is responsible for cash and electronic transactions with parking customers.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 36B, 42A, LS, PS, YN, 3432, 0111, 6F0X1
- Approach and greets all customers in a friendly, professional manner
- Use respectful communication to assist guests with their questions, problems, and concern
- Relay customer concerns and/or information to shift lead or Operations Manager as necessary
- Is quick and responsive to provide excellent customer service
- Follow all company procedures and complies with all safety regulations
- Issue and/or collect visitor parking tickets
- Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
- Complete lost ticket forms when original tickets cannot be located
- Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
- Perform revenue drops following specific location procedures
- Maintain a clean, orderly, and safe work area
- Answer telephone in a prompt and courteous manner, when required
- Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Communicate professionally at all times with guests, client, and teammates
Required
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required; on-the-job training provided
Preferred
- One (1) year of similar experience preferred
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