Customer Service Representative

Customer Service Representative

Pay from $35,500 pesos per month to $38,000 pesos per month

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, N.L. Mexico 66627

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Various on-site shifts available.

Why Customer Service at Uline?

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Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

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Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

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Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

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• Process customer orders and inquiries in a collaborative call center using world-class technology.
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• Communicate with customers over phone, email and chat.
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• Help customers navigate Uline's website and online ordering.
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• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

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• High school diploma or equivalent. Bachelor's degree preferred.
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• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
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• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

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• Complete health insurance coverage and savings fund with employer match that starts day one!
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• Multiple bonus programs.
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• Paid holidays and generous paid time off.
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• Tuition Assistance Program that covers professional continuing education.

About Uline

• Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
• Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!