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HR Generalist

Vivid Seats · Chicago, United States

RemoteImported listingfull-time14 days ago

About The Role

Join our team as an HR Generalist, where you will play a critical role in delivering a seamless employee experience throughout the employee lifecycle. You will be the first point of contact for many employee needs and will own essential HR operational processes, including onboarding, accommodations administration, non-exempt timekeeping support, policy management, employment verifications, and I-9 compliance. You will also drive operational excellence by implementing process improvements that enhance the employee experience, strengthen compliance, improve scalability, and increase team efficiency.

  • Coordination and administration of onboarding activities, ensuring compliance with I-9 and new hire documentation requirements.
  • Management of HR operational processes including accommodations administration, non-exempt timekeeping support, policy management, and employment verifications.
  • Serving as the primary point of contact for employee and manager HR inquiries, managing the HR inbox and delivering timely, high-quality support.
  • The ideal candidate is proactive and detail-oriented, exceling at providing exceptional employee support while managing critical HR processes with accuracy and discretion
  • They have a problem-solving mindset and thrive in a fast-paced environment – they have the ability to multitask and effectively prioritize competing needs
  • Bachelor's Degree in Human Resources, Business Administration, or a related field, or equivalent experience
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities
  • Strong written and verbal communication skills with the ability to handle sensitive and confidential information
  • Experience supporting employee-facing administrative processes, customer service, HR, or internship programs preferred
  • Ability to learn new systems, processes, and policies quickly
  • Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
  • Strong customer service orientation with a passion for providing an exceptional employee experience

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