AR Collections Administrator

Work with international stakeholders and own your portfolio from day one.

We're hiring on behalf of a growing international business supporting customers across Australia and New Zealand.

This is more than a traditional collections role. You'll take ownership of a dedicated customer portfolio, partnering closely with Finance, Sales, Operations, and Customer Service teams to help maintain healthy customer relationships while driving collection outcomes.

If you're looking for a role where you can build international experience, work with cross-functional teams, and take real ownership of your accounts, we'd love to hear from you.

What You'll Be Doing

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• Manage a portfolio of Australian and New Zealand customer accounts.
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• Build and maintain strong customer relationships while following up on outstanding invoices.
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• Negotiate payment arrangements and work toward successful account resolution.
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• Investigate billing and invoice disputes in partnership with internal stakeholders.
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• Monitor aged receivables and identify accounts that require escalation.
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• Maintain accurate customer records and payment information.
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• Prepare collection reports and provide visibility on portfolio performance.
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• Collaborate with Finance, Operations, Sales, and Customer Service teams to resolve issues and improve outcomes.

What We're Looking For

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• At least 3 years of experience in Accounts Receivable, Collections, Credit Control, or a similar role.
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• Experience managing customer accounts and collections activities.
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• Strong communication and negotiation skills.
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• Experience using ERP systems.
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• Excellent written and verbal English.
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• Strong attention to detail and ability to work independently.
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• Intermediate Excel skills.

Nice to Have

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• Experience supporting Australian or New Zealand customers.
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• Shared Services, BPO, or multinational company experience.
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• Microsoft Dynamics 365 Finance & Operations (D365 F&O) exposure.
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• Experience working with cross-functional stakeholders.
• Why Join?
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Competitive Salary

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• Own your portfolio and make a visible impact on business performance.
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• Gain exposure to Australian and New Zealand markets.
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• Work closely with international stakeholders.
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• Join a collaborative environment where Finance, Operations, Sales, and Customer Service work together.
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• Access ongoing learning and development opportunities.
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• Be part of a stable and growing international organization.