Operations Support Admin

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for anOperations Admin Staffto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities

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• Scheduling with our customers of all installations
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• Manage fast turnaround times and ensure installations has short lead times.
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• Handle customers enquiries via inbound calls and email correspondence.
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• Escalates enquiries or issues to relevant departments and ensure proper follow-up;
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• Ensure quality customer service and maintaining good phone etiquette;
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• Provide customer support activities;
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• Quality checking of new processed sales agreement;
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• Assist with any administrative duties and to perform any ad-hoc duties, as and when required.

Job Requirements

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• Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.
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• Project management experience will be beneficial.
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• Open for Fresh Graduates or with 6 months of experience in scheduling in logistics/ delivery company, or any admin-related experience.
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• Proficient with Microsoft Office applications, must be skilled in Excel
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• Excellent communication and interpersonal skills
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• Willing to render overtime if needed
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• Highly organized and with a sense of urgency
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• Meticulous and with strong attention to details
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• A very good understanding of the Philippine geography is preferred
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• Can work onsite in Makati City, NCR