Marketing Communications Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Communications Manager, you’re not just managing marketing communications and brand initiatives – you’re spreading the light and warmth of hospitality by telling our story, strengthening our brand presence, and creating meaningful experiences that connect our guests, team members, and community with Hilton.

Here's what you'll do during a typical day

• Lead Marketing Communications Initiatives: Develop and execute marketing communication plans, campaigns, and initiatives that strengthen the hotel’s brand presence and support business objectives.
• Manage Content & Brand Communications: Create, review, and coordinate marketing content across digital, social media, PR, and other communication channels, ensuring consistency with Hilton brand standards.
• Coordinate Media & Public Relations: Build relationships with media partners, coordinate press opportunities, and support the development of press releases, media materials, and hotel communications.
• Manage Social Media & Digital Presence: Oversee the hotel’s social media content and digital communications, ensuring engaging, timely, and brand-aligned content.
• Support Events & Promotions: Collaborate with internal departments and external partners to promote hotel events, campaigns, offers, and activations.
• Monitor Marketing Performance: Track campaign and communication performance, prepare reports, and provide insights to support future marketing strategies.
• Coordinate Marketing Projects: Manage multiple marketing communications projects and deadlines, ensuring timely execution and alignment with hotel priorities.
• Maintain Brand Standards: Ensure all marketing and communication materials consistently reflect Hilton’s brand guidelines, tone of voice, and positioning.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.