Community Impact Officer

About Us

At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company, we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do

Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have fun

About the Role

We’re on the lookout for a Community Impact Officer who wants more than just a job — this is an opportunity to help shape meaningful change at one of Australia’s most refreshingly different telcos.

You’ll bring people, ideas and programs together to create stronger, more inclusive communities, while working alongside passionate internal teams, not-for-profit partners, education providers and grassroots organisations. From digital inclusion to community partnerships and social impact initiatives, you’ll play a hands-on role in turning purpose into action and helping deliver outcomes that genuinely matter.

What you’ll be doing

• Supporting the delivery of community impact programs, partnerships and initiatives across Aussie Broadband.
• Engaging with community partners, not-for-profits, education providers and internal stakeholders to understand needs and help deliver practical outcomes.
• Contributing to programs focused on digital inclusion, vulnerable communities, customer and employee engagement, and broader social impact.
• Helping track, measure and report on community outcomes using data, insights and feedback.
• Coordinating activities, communications and resources to keep programs moving and stakeholders informed.
• Building trusted relationships and representing Aussie’s values with empathy, accountability and professionalism.

What you’ll bring

• Experience supporting community, social impact, partnership, customer engagement or program delivery activities.
• A genuine interest in building inclusive, connected and resilient communities.
• Strong communication skills and the ability to work with a diverse range of people and organisations.
• Solid organisational skills, with the ability to juggle priorities and follow through on commitments.
• Confidence working with information, feedback and data to support decision-making and reporting.
• A collaborative approach and a values-led mindset — you’re someone who is honest, thoughtful and good to people.

Ready to change the game?

If you’re passionate about community impact, comfortable working with a mix of people and programs, and keen to help deliver initiatives that make a genuine difference, we’d love to hear from you.

Apply now and help us build stronger, more connected communities — the Aussie way.

Why Join Us

At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."

We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.

The Good Stuff

• 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off Mobile services
• Fitness Passport for access to multiple gyms and pools across Australia
• Flexible working arrangements
• Employee Assistance Program (EAP)
• Discounts with Specsavers, HCF, and many more
• Monthly rewards and recognition
• Internal training and development resources to support your career growth
• Yearly Aussie merch allowance

• Ready to Join?
• Hit the apply button to submit your application and our team will be in touch!
• Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
• For questions, reach out to [email hidden]. Just note that all applications must be submitted via the job link.