Venue Bar Manager (Full Time)

Exceptional Hospitality Starts with You

Picture yourself leading one of Perth’s rooftop bar experiences, where great drinks, stunning views and memorable service come together. As our Venue Bar Manager, you will lead the day-to-day operations of 18 Knots Rooftop Bar, creating a vibrant and welcoming atmosphere for our guests while inspiring your team to deliver exceptional service.

You’ll take ownership of the venue’s daily performance, from leading and developing your team to managing beverage costs, stock, rostering and operational standards. Working closely with our Operations, Sales and Marketing teams, you’ll also help bring new ideas and promotions to life, creating opportunities to grow revenue and keep our guests coming back.

You’ll be a hands-on leader who isn’t afraid to step into service during busy periods, build relationships with our guests and lead from the front.

Discover Your Next Destination

Nestled on the banks of the Swan River, neighboring the iconic Elizabeth Quay, DoubleTree by Hilton Perth Waterfront offers guests a serene atmosphere, right in the heart of the city. With stunning waterfront views, contemporary accommodation, and exceptional dining venues, our hotel is dedicated to delivering the warm DoubleTree welcome and creating memorable experiences for every guest.

A World of Rewards

• Complimentary laundering of your work attire
• Complimentary fresh and healthy meals while on duty
• Personalised development with support from our on-site Learning & Development Manager, plus global career opportunities across Hilton.
• Make a meaningful impact through our award-winning Corporate Responsibility programmes – learn more (Responsible Business | Travel with Purpose | Hilton TWP)
• Go Hilton Team Member Travel Program – enjoy heavily discounted hotel stays from as little as $70 per night across the globe
• Fitness Passport - access a wide network of gyms and fitness centres
• Up to 25% off Food & Beverage across participating outlets
• Year-round recognition programmes celebrating your contributions and achievements
• Wellbeing initiatives to support your mental and physical health

Here’s what you’ll do during a typical day

• Venue Operations: Lead the day-to-day operations, ensuring smooth service delivery and consistently high standards in line with Hilton’s brand standards, policies and procedures.
• Team Leadership & Development: Lead, coach and motivate the Bar team, providing ongoing training, performance feedback and development opportunities while creating a positive and engaging team environment.
• Guest Experience: Create memorable guest experiences through exceptional service, build rapport with regular and new guests, and effectively manage feedback or concerns to continuously improve the guest experience.
• Commercial Performance: Drive the revenue and profitability of 18 Knots through upselling, promotions, incentive programs and other revenue-generating initiatives, working closely with the Operations, Sales and Marketing teams.
• Inventory & Cost Control: Manage beverage inventory, stock takes and ordering while monitoring beverage and payroll costs to ensure effective cost control and achievement of budget targets.
• Rostering & Workforce Management: Prepare and manage team rosters in line with operational requirements and the Hospitality Industry General Award (HIGA), while effectively managing leave and labour requirements.
• Marketing & Promotions: Support the implementation of the F&B marketing plan and work with internal teams and suppliers to develop promotions and initiatives that increase venue engagement and revenue.
• Quality, Safety & Compliance: Maintain high standards of presentation, cleanliness and operational compliance across front and back-of-house areas, including HACCP, WH&S, food safety and responsible service requirements.
• Cross-Department Collaboration: Work closely with the Operations Manager and other hotel departments to ensure seamless operations, effective communication and an exceptional overall guest experience.
• Hands-on Leadership: Lead from the front and actively support the team during key service periods, ensuring service standards are maintained even during the venue’s busiest times.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications

• Valid Australian working rights with a minimum of 12 months remaining, with the flexibility to work evenings, weekends and public holidays as required by the operation.
• Previous experience in a Bar Manager, Venue Manager, Assistant Bar Manager or similar leadership role within a high-volume bar, hotel or hospitality environment.
• Strong leadership skills with experience coaching, developing and motivating a team.
• Sound commercial understanding, including beverage cost control, inventory management, labour management and driving revenue.
• Strong knowledge of bar operations, beverage products and service standards, with a passion for creating memorable guest experiences.
• Excellent communication, organisation and problem-solving skills, with the ability to lead confidently in a fast-paced environment.
• Current Responsible Service of Alcohol (RSA) certification, or the ability to obtain one in accordance with Western Australian requirements.