District Trade Compliance Supervisor / Manager
Expeditors · Paranaque, NCR, Philippines
About The Role
Summary:
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Serve as the primary District-level resource for Trade Compliance.
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Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC).
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Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
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Maintain knowledge about Expeditors’ operating systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective.
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Communicate regularly with RTCM, branch management and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objective.
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Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation and guiding employees on Trade Compliance in the District and/or branch.
Responsibilities & Duties:
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Create a Tone of Compliance Messaging in Branches
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Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.
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Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.
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Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.
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Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
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Lead by example, be consistent, and communicate with the RTCM and DTC, as required .
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Assess and Train
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Serve as an instructor for at least 50% of annual training credits
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Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
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In coordination with the RTCM and DTC, the DTCM will:
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Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined
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Train branch personnel on Company escalation procedures.
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Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas.
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Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments.
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Monitor and Report on Branch Workflow
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Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.
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Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
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Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.
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In coordination with the RTCM and DTC, the DTCM will:
- Implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives .
- Assess preventive and noncompliance detection measures in his/her District/branch(es).
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Understand performance of all departments in his/her District related to Trade Compliance activities
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Escalate and Remediate
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Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.)
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Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions
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Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC
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Stay Current on Subject Matter
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Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM
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In coordination with RTCM, the DTCM will:
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Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance
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Actively participate in the continued training of staff in the area of Trade Compliance
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Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District
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Review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required
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Be a resource for all employees in District to support branch Trade Compliance
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Create Customer Value
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Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers
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Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance
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Service Provider Training & Reviews
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In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.
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In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.
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A passion for Trade Compliance and doing the right thing
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Proficiency in English and one of the local languages spoken in the District
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Demonstrated understanding of applicable Trade Compliance laws and regulations
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Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. law and the laws of other jurisdictions that have implemented U.N. Sanctions
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Strong familiarity with, and continued pursuit of proficiency in Expeditors’ operating systems, including GCI, CFIT, EDMS, ETMS, and, where applicable, third-party systems used to conduct Expeditors’ transactions
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Completion of Conflict-of-Interest Questionnaire and clearance of Company Executive Conflict of Interest check
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No objection to background check, as permitted by applicable law
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No impediment to travel to the branches in the District
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Passing score on the IATA/FIATA examination
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DG certification(s)
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Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable
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Product- or Service-specific export, import and/or operational training/certification.1
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Customs Broker license (U.S.) or similar non-U.S. country license, where available
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
All your information will be kept confidential according to EEO guidelines.
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