Senior Officer, Operations, Project Management, Corporate

About The Role

Role Summary

This role provides project management and operational support within the department, with a focus on system enhancement initiatives and regulatory reporting maintenance. The incumbent will work closely with business, operations, and technology teams to ensure timely delivery of projects, accurate reporting, and continuous process improvement.

Key Responsibilities

Support end-to-end project coordination for system enhancement initiatives, including requirement gathering, timeline tracking, and stakeholder communication
Assist in maintaining and enhancing regulatory reporting processes to ensure accuracy, completeness, and compliance with regulatory requirements
Liaise with internal stakeholders (Business, Operations, Technology, Risk, Compliance) to track deliverables and resolve issues
Monitor project progress, identify risks or gaps, and follow up on action items to ensure timely closure
Maintain proper documentation for system changes, project updates, and reporting procedures
Support data validation and reconciliation processes for regulatory submissions
Contribute to ongoing process improvements to enhance operational efficiency and control

Requirements

1–5 years of experience in banking, preferably in Trade Finance, Operations, or Project Management support
Basic understanding of project management methodologies and governance frameworks
Working knowledge of trade finance products, including Import, Export, and Factoring
Strong attention to detail with good organizational and multitasking capabilities
Effective communication and stakeholder management skills