Project Associate (Entry level)

• Project Associate - Mexico, Mexico City Hybrid: Office/Remote
• ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
• As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

• Location: Mexico Hybrid - 3 Days at Office / 2 Homework

Join our supportive, globally integrated team as a Project Associate. You’ll be pivotal in streamlining Standard Operating Procedures (SOPs), enhancing training compliance, and driving continuous process improvements—all while enjoying a balanced and rewarding work-life environment.

About the role

Key Responsibilities

SOP Management & Harmonization

• Coordinate SOP updates, reviews, and approvals efficiently.
• Track and report SOP progress, ensuring alignment with global practices.
• Integrate continuous improvement initiatives into SOPs effectively.

Training Coordination & Compliance

• Maintain optimized, compliant training plans.
• Collaborate with managers to update training modules and curricula.
• Manage training compliance tracking, issue regular reminders, and support audits with accurate records.

Continuous Improvement Coordination

• Coordinate proposed process enhancements, supporting streamlined and efficient workflows.
• Coordinate meetings and facilitate cross-team communication for SOP and training improvements.
• Other duties and projects as assigned.

Yor profile

• Advanced English proficiency (written and verbal).
• Bachelor’s degree completed, preferably in Life Sciences, Quality Management, Business Administration, or a related field.
• 6 months to 1 year of experience in training coordination, SOP administration, document control, continuous improvement, or a related function within the pharmaceutical, CRO, biotechnology, or other regulated industries.
• Strong proficiency in document management systems and the Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational, communication, and interpersonal skills, with strong attention to detail.
• Working knowledge of Good Laboratory Practice (GLP) regulations and quality requirements.
• Experience supporting or participating in continuous improvement initiatives and process optimization projects.
• Strong analytical, problem-solving, and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

• Benefits may vary depending on role and location.
• Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

• ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
• If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
• Are you a current ICON Employee? Please click here to apply