Business Development Manager, Air & Ocean
Rhenus Logistics LLC · Miami, FL, United States
About The Role
What You Can Expect:
- Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
- Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
- Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
- Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
- Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
- Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
- Build rapport and trust with customers by being informed about customer's business and the market.
- Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
- Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
- Execute strategic sales in line with company growth plan.
- Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
- Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
- Recommend solutions based on customer needs by using industry knowledge.
- Managing opportunities and risks securing the interests of Rhenus.
What You Bring:
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Ability to think out of the box (Entrepreneur).
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Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
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Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
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Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
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Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
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Able to achieve results by setting high standards and committing to clear objectives.
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Located within 300 miles proximity of the sales territory and willingness to travel.
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Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
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Proficient in Microsoft Office Suite.
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Demonstrated negotiation and sales strategies experience.
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Strong presentation, communication, and interpersonal skills.
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Values a diverse and inclusive work environment.
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Strong ability to establish and manage relationships with varying levels of stakeholders.
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Demonstrate competence in conflict management, decision making and strategic planning.
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Fluency written & spoken in English; bilingual a plus.
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