Network Compliance Officer (Redeployment 24538)

• Suffolk County Council
• Address: Phoenix House, Ipswich, Suffolk IP1 5NP, hybrid working
• Salary: £35,570 per annum(pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As a Network Compliance Officer in the Network Assurance team, you’ll be encouraged to bring your whole self to work, contribute your ideas, and grow your career in a place that values you.

Reimagine the possibilities.

Your role and responsibilities

Reporting directly to the Network Compliance Manager, you will play a key role in monitoring and improving compliance across activities taking place on Suffolk's highway network.

The role is responsible for reviewing performance, identifying non-compliance, investigating issues and working collaboratively with utility companies, contractors and internal teams to improve standards and outcomes. You will help ensure that activities on the highway network are undertaken in accordance with legislative requirements, permit conditions and local processes, supporting the Council in fulfilling its statutory Network Management Duty.

The successful applicant will be responsible for analysing compliance data, reviewing inspection findings, identifying trends and supporting compliance interventions where appropriate. The role also involves responding to enquiries, preparing reports and working closely with stakeholders to deliver continuous improvements in network management performance across Suffolk.

This is an opportunity to contribute directly to reducing disruption on Suffolk's roads, improving the customer experience and helping to ensure the safe and efficient operation of the county's highway network.

You will need

• to be an organised and motivated individual with strong analytical and communication skills
• to be comfortable working with a range of stakeholders and able to investigate issues, interpret information and identify practical solutions
• experience of compliance monitoring, performance management, highways, utility works, street works or regulatory environments would be beneficial
• knowledge of the New Roads and Street Works Act 1991, Traffic Management Act 2004 and permit schemes would be advantageous but is not essential.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Network Assurance is responsible for managing the occupation of Suffolk's road network and delivering Suffolk County Council's Network Management Duty in line with the Traffic Management Act 2004 and the New Roads and Street Works Act 1991. The authority successfully introduced a Permit Scheme on 1 April 2020 and works closely with utility companies, contractors and highway teams to minimise disruption and ensure works are carried out safely and efficiently.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Katy Pickett, Network Compliance Manager, for a casual conversation. You can reach them by calling 01473 341523.

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

1. Tell us about a time when you had to interpret and apply complex legislation, regulations or policy guidance to make a decision. What was the situation, how did you approach it and what was the outcome?
2. This role requires balancing enforcement with maintaining positive working relationships. Describe a time when you had to challenge someone's

actions or behaviour while maintaining a professional relationship. What was the outcome?

1. Tell us about a time when you reviewed information and identified a problem, error or potential issue that others had not noticed. What

action did you take and what was the outcome?

1. Describe a time when you had to explain a decision, rule, policy or compliance requirement to someone who did not agree with it. How did

you communicate your reasoning, manage any challenge or disagreement, and what was the outcome?

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team [email hidden]03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30pm, 27 September 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid