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HC
HO Product Manager - Household-HO & SUPPORT-HO House Hold
Hcbt · Mumbai, Maharashtra, India
About The Role
- Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks
- Responsible for monitoring competition pricing strategies, benchmarking with global best practices and make necessary pricing revision
- Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees
- Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application
- Automation of Manual Process linked to fees application/calculation
- Responsible for creating tools/Dashboards to track Fees/anomalies.
- 100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines
Key Requirement:
- Candidate should have 2 to 3 years of experience in managing P&L, handling Charge matrix
- Knowledge of Xelerate/TBMS system along with MS Excel
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