Systems Analyst / Systems Engineer / Systems Administrator

• Linux, Mac OSX system administrator
• Ability to work in OS layer of enterprise applications
• Desire to support entire applications
• Creative outside-the-box thinking and solutions
• Perform a daily support checks every morning and send email out to team with updates, and open incidents with Operations as necessary
• Manage Kiosk (Mac Mini based) deployments and maintenance
• Monitor Mac Minis for any issues
• Monitor all servers for any issues
• Handle all opening of change tickets and incidents for TIAA Today
• Attend Meetings involving database/infrastructure changes and coordinate with development team and support
• Be on call 24/7 to be able to triage any system issues and notify Operations of any disruptions
• Manage on call lists and dev staff rotation
• Monitor the generic TIAA Today mailbox for any issues or feature requests

Experience to include

• Creating and maintaining supporting documentation.
• Written and verbal communication of assignment status, in an Agile environment.
• Troubleshooting application and environment issues.
• Performing and aiding quality assurance testing.
• Performing and aiding in performance testing.
• Scripting at the OS layer to automate and manage the environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong understanding of 3 tier architectures and connectivities.
• Strong understanding of Apache, WebLogic, and Oracle tuning and configuration options.
• Strong database skills querying data efficiently in a JDBC environment, including query analysis with explain plan, and advanced Oracle techniques like partitioning.
• Strong understanding of SOA and layered architectures.
• Extensive experience with J2EE platform and Java application support
• Good troubleshooting skills including cross browser, cross platform experience
• Working knowledge of three tier architectures and systems.
• Knowledge of Presentation Layer technologies (JavaScript, CSS, HTML, DHTML, Ajax, etc.)
• Ability to learn new technologies and skills quickly
• College degree in Computer Science, engineering or Information Technology.

Nice to have

• Experience with WebLogic Server support, tuning and maintenance, including patching
• Experience with Amazon Web Services (AWS) support, tuning and maintenance
• Experience with Apple Remote Desktop and Mac OSX on the Mac Mini platform
• Experience with Application Monitoring tools like Dynatrace, Wily, Gomez, VMWare, etc.

All information will be kept confidential.

Hubert Magsalin

• National Talent Advisor | TrueBridge Resources, A North Highland Company
• (303) 547 1959