Operations Team Member-SUPPORT SERVICES-Operations 360

• Business Analyst Lead for Core Nx (Loan Management System for Retail Loans)
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• Co-ordinate and collaborate with business to understand the requirement
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• Provide system solutions for business requirement
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• Identify opportunity for new system solutions

• Analyse & understand the requirement in detail and conduct impact analysis

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• Ensure detailed documentation of Requirement Specification is completed and change management process is followed
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• Provide detailed understanding to IT team, Technical team and Testing team
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• Coordinate with IT for User Story review and sign off and provide/add inputs to ensure impact analysis is covered.

• Coordinate with Tech team lead & Test team lead to review FSD and provide inputs
• Coordinate with test team lead and review all test scenarios

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• Responsible of change request tracking and monitoring with project management tools like Gantt chart
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• To share dashboard and MIS of all change request with expected v/s actual delivery timelines
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• Thorough analysis of system issues faced post implementation and provide resolution
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• Coordinating with different teams to understand and resolve the issues
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• Coordinate with business teams post implementation for process roll outs and control management
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• Map expected v/s actual benefit of changes post implementation
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Skills Required

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• Good knowledge on Retail Loans (Personal, Home, Tractor, Consumer Durables, and Construction Vehicle Loans etc.)

• Knowledge of emerging Industry practices on above mentioned areas

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• Ability to implement and execute structured change management process
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• Strong planning and organizing skills
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• Strong attention to details and problem solving abilities
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• Strong verbal and written communication skills
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• Highly motivated and action-oriented
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Knowledge of SQL

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• Should be good in Ms Office and PPTs
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Technical Experience

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• Business Analysis skill
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• Experience in Integration with various systems
• Strong planning and organizing skills
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• Strong attention to details and problem solving abilities
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• Strong verbal and written communication skills
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Professional Attributes

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• Resource should have good communication skills
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• Experience of handling various projects and timely completion.
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• Good knowledge on banking products and regulations pertaining to same.
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• Good awareness of Regulatory aspects like RBI guidelines and other relevant related process / policies, etc.
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• Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements