Service Porter

Fremont, CA | Lexus | Luxury brand | Entry level | No experience required | Bay Area | East Bay | Veterans encouraged to apply | $19 - $20/hr
IS THIS YOU?

• You're reliable, take pride in doing straightforward work well, and follow through without being reminded -- you show up on time and stay engaged throughout your shift
• You have a valid driver's license and a clean driving record, and you're comfortable moving vehicles carefully and confidently in a busy dealership environment
• You're looking for a stable entry-level role at a well-established Bay Area Lexus store where your dependability and care for guests' vehicles are noticed and valued every day

WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
Lexus of Fremont serves a loyal, high-expectation ownership community in the East Bay. Lexus guests hold the service experience to a high standard -- and every part of that experience, including how their vehicle is handled from the moment they hand over the keys, reflects on the store. The Service Porter is a visible and important part of the guest experience, and the people who do this role well take that seriously.

WHAT YOU'LL DO

• Move vehicles throughout the service department -- pulling cars into service bays, returning vehicles to guests, and repositioning inventory across the lot as directed
• Deliver and retrieve loaner and courtesy vehicles for guests -- representing Lexus of Fremont's hospitality standard in every handoff
• Keep the service lane and lot organized and navigable throughout the day
• Support service advisors and technicians with vehicle movement during peak hours and busy periods
• Assist with basic vehicle prep as directed -- fueling, washing, and staging vehicles for service or delivery
• Inspect vehicles during movement and report any visible damage or concerns to the appropriate team member immediately

WHAT WE'RE LOOKING FOR

• Valid driver's license with a clean driving record -- required
• Reliable and punctual -- the service lane depends on consistent support and the team counts on you being there
• Attentive and careful behind the wheel -- you're moving guests' Lexus vehicles and they deserve to get them back exactly as they left them
• Professional and courteous in every guest interaction -- this is a luxury brand and first impressions matter
• No automotive experience required -- we'll show you everything you need to know

WHAT WE OFFER

• $19 - $20/hr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• A clear path forward -- porters who demonstrate reliability and care at Swickard grow into service advisor, parts, and technician roles
• Employee vehicle purchase and service discounts

WHY LEXUS OF FREMONT

• A luxury brand environment where the standard of care applied to guests' vehicles reflects directly on the store -- the Service Porter who handles that responsibility with genuine care earns the trust of the team and the guests they serve
• A well-established East Bay Lexus store with a loyal ownership community and a consistent, professional service operation
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every team member and every interaction, from the showroom to the service drive

If you have a clean driving record, a professional demeanor, and the reliability a well-run luxury service operation depends on -- we'd like to meet you.