Store Team Lead - Full Time - NFS Crete

As our Nike StoreLead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.

Responsibilities

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• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
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• Handle more complex transactions or customer service situations
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• Provideexpertisein one or more areas or functions (shipping and receiving, cashier duties, and customer service)
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• Seek ongoing training and education to further developexpertise
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• Assistmanagers in conducting formal onboarding and training programs for associates
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• Assistwith loss prevention efforts by providing proactive customer service
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• Assistin coordinating work of other associates
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• May have key holder responsibilities
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• High school diploma or equivalent
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• 3 years retail experience
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• Basic computer skills including Microsoft Office
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• Ability to work weekends, evenings and holidays as needed