Communications Assistant

Job Summary

We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This position is ideal for individuals who enjoy connecting with people, communicating information clearly, and developing strong professional communication and customer engagement skills.

Responsibilities

• Assist with customer outreach and communication initiatives.
• Communicate product and service information clearly and professionally.
• Answer questions and provide helpful information about company offerings.
• Help identify customer needs and provide appropriate information or solutions.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Support lead generation and customer acquisition activities.
• Help prepare and organize communication and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching
• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building and listening abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.
• Competitive salary of $54,000 – $59,000 per year
• Professional growth and advancement opportunities
• Opportunities to develop valuable business and communication skills
• Supportive and collaborative work environment
• Career development opportunities
• Performance-focused workplace
• Opportunity to contribute directly to the growth of the organization
• Continuous learning and professional development
• Exposure to business development, client relations, and strategic growth initiatives