Marketing Operations Manager

Join Crusoe, a leading company in the AI and cloud services industry, as a Marketing Operations Manager. In this role, you will be responsible for the day-to-day execution of marketing programs, building and QAing campaigns across Marketo and Salesforce, managing data flow, and partnering with various marketing teams. You will also contribute to scaling the function by evaluating new capabilities, improving processes, and building AI-assisted tooling. This position offers comprehensive health benefits, paid time off, a 401(k) match, and resources for mental wellness.

• Gérer l'exécution quotidienne des programmes marketing de Crusoe, y compris la construction et la validation des campagnes dans Marketo et Salesforce.
• Contribuer à l'évaluation de nouvelles capacités dans la pile technologique existante, à l'amélioration des processus et à la construction d'outils assistés par l'IA.
• Collaborer avec divers départements pour planifier et exécuter des campagnes, des e-mails et des automatisations, et diriger la capacité des entrepreneurs lorsque le volume l'exige.

• We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services
• If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe
• This role is ideal for a meticulous, systems-minded operator who thrives in a fast-paced environment and takes real pride in work that is built right
• Bachelor's degree in Marketing, Business, or a related field; Marketo Certified Expert (MCE) a plus
• Familiarity with our wider marketing stack — Sigma, Knak, Qualified, Webflow, Google Analytics, Workato a plus
• Strong working knowledge of Salesforce — campaigns and campaign members, leads versus contacts, reports and list views — and a practical understanding of how the Marketo sync behaves
• Experience supporting a wide variety of stakeholders — web, brand, digital, events, content, product marketing, revenue operations, and sales — and translating their requests into executable work
• Excellent communication and collaboration skills
• Demonstrated experience importing and cleaning marketing data at volume with a high bar for accuracy
• Deep, hands-on Marketo expertise as a primary builder — programs, smart campaigns, tokens, emails, templates, forms, segmentations, lifecycle, and scoring
• Comfort level with ambiguity and ability to operate both strategically and tactically
• Exceptional organization and attention to detail, with the ability to manage competing deadlines across many concurrent campaigns
• Experience working across a growing, integrated marketing tech stack, with the ability to trace data across connected systems and diagnose where it breaks
• Strong analytical skills, with experience building reporting that stakeholders rely on and turning campaign and funnel data into clear answers
• Process to stay on top of and implement the latest developments in marketing automation, martech, and AI tooling
• 5+ years of marketing operations or marketing automation experience in B2B environments, with a proven track record of hands-on campaign execution and data management
• Practical AI fluency, with experience building AI-assisted tools or automated workflows that support an operations function