Associate / Sr. Associate - Operations

Claims Processing Team

Claims Processing team will be responsible in managing the claims queries, and concerns of customers, claims processing, and monitoring

Technical Processing Team

Technical processing team will be responsible in preparing insurance documents such as debit and credit notes, insurance premium notes, and other documents and liaising with stakeholders and brokers

Underwriting Team

The team's key responsibility is to process transactions of Clients / Customers accurately, communicate as and when required via emails, and ensuring at all times that the process is carried out efficiently within the approved guidelines and agreed timeframes.

Associate - Ops

• Freshers are welcome to apply
• Diploma or equivalent
• Preferably with experience in Customer Service or specific industry such as Insurance, and/or Finance.

Sr. Associate - Ops

• Candidates must have at least 1 year of experience in Customer Service, or specific industry such as Insurance, and/or Finance.

Language requirement defers on the hiring account - but preferably have verbal and written experience in English / Malay / Mandarin / Cantonese / Japanese, etc.