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Customer Service Administrator (EU Passport / Currently Located in Malta)

novumbank · Msida, Malta

Customer SuccessImported listingfull-time24 days ago

About The Role

Customer Service Administrator (EU Passport Holder / Currently Located in Malta)
*Excellent English Language Skills*
The Customer Service Administrator will be responsible for handling sales, customer on-boarding and document verification of our loan portfolio.
Overview:
Reporting to the Customer Service - Team Leader the Customer Service Administrator will be part of the Services / Sales Department and will be handling Loan Applications for our customers.
Role:

  • Allocate Required Documentation to Fulfil Credit Application.
  • Document Checking for due diligence.
  • Detect and Identify Suspicious Activity.
  • Organizing Documentation.
  • Periodically Reviewing Customer Facilities.
  • Comply with Laws, Regulations, Company Policies and Procedures as Required.
  • Scanning and Filing incoming Mail.
  • Performs other duties as assigned.

Skills & Experience:
Requires an energetic, empathetic and positive individual. With a strong attention to detail and able to multi-task and prioritize work effectively.

  • Minimum Secondary Education.
  • Able to read, write and speak excellent fluent English. Any additional languages would be a benefit.
  • Previous Experience in similar role is preferred, but not a must.
  • Experience with Customer Database would be an advantage.
  • Team Player with Customer oriented Mind-Set.
  • Able to demonstrate Basic Computer Skills including use of Microsoft Office for Windows (Outlook, Word, and Excel).
  • Attention to Detail, Initiative and High Standard of Work Practices.
  • Enthusiasm to Learn and Grow.

Very Competitive Salary + Benefits + Bonus.
Apply today! We Will Get Back to You Right Away!
Further Information: www.bankdimare.com

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