OPERATIONS/ADMIN SUPPORT

Provide the administrative support for the operations team. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Provide day-to-day administrative support for managers and staff - Provide support to ensure service tickets are logged, worked, and closed timely - Gather quotes for work as needed, ensure vendors are paid timely in accordance with polices - Produce and assemble materials and documents needed for meetings, training sessions and presentations. - Transcribe and/or composes letters, memos, and reports as required - Process department mail and distribute accordingly - Read and understand operating statements, work accurately with numbers and recap information as needed - Maintain communications between the store managers, area managers, leadership team, and other divisions - Create reports and spreadsheets - Provide updates, follow-up, and involved necessary parties to ensure critical maintenance items are corrected timely - Supervise and coordinate events and activities as assigned - Travel up to 15% for business requirements - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum - Excellent phone and communication skills, good typing, and follow-up skills - Familiarity with Kroger Systems and ability to run reports from the applications; ability to use Service Hub, Service Now, HOVS, and Business Objects for assigned duties - Professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to get the job done - Customer service role model - Self motivated, ability to organize, prioritize, plan, and meet deadlines - Proficient in Excel, Word, and Power Point with the ability to learn new computer skills - Ability to write reports and correspondence Desired - Any prior experience in supporting teams - Any prior experience with multitasking, follow-up, and ownership responsibilities