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BR
NCC Operator
brinks · Jakarta, Indonesia
About The Role
- Mengendalikan dan memonitor operasional cash management secara nasional secara real-time
- Menjadi pusat kontrol utama (command center) untuk seluruh aktivitas cash flow
- Memastikan seluruh proses cash in, cash out, dan distribusi berjalan sesuai SOP
- Monitoring status operasional cabang, vendor, dan unit terkait
- Menangani eskalasi insiden kritikal (system issue, cash shortage, delay, fraud risk)
- Koordinasi cepat dengan tim regional, operasional, dan pihak eksternal
- Memberikan instruksi tindakan korektif secara langsung saat terjadi gangguan
- Memastikan SLA operasional dan layanan tetap terpenuhi di seluruh area
- Melakukan tracking dan analisa real-time terhadap risiko operasional cash
- Membuat laporan kondisi operasional harian, insiden, dan performa nasional
- Mengontrol kepatuhan SOP dan standar keamanan cash management
- Mendukung pengambilan keputusan cepat untuk stabilitas operasional nasional.
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