Senior Manager Operations

The Senior Manager Operations will play the strategic role of ensuring that the day-to-day cross-border operations and administration of the organisation runs smoothly.

Job Responsibilities

• Provides direction and supervision for all the team leads including skill and competency development, so that each team member is continually growing into higher responsibility in the organisation.
• Implement measure to provide motivation for employees
• Prepare, revise and submit reports,budgets and other documentation
• Negotiates SLA between Finance Operations and other groups/units within the business in accordance to the set business objectives.
• Communicate information to the departments filtered for management
• Perform training and administering sessions
• Implement quality management and regulatory compliance strategies

Strategic Skills

The ideal candidate must-

• Have prior experience in operational management from the financial sector
• Effectively communicate both verbally and in written form
• Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation
• Have leadership and supervisory skills
• Have interpersonal skills
• Be able to work with teams
• Be able to coordinate with other departments
• Excellent project, planning, change and time management capabilities
• Be cordial and professional
• Be innovative
• Have good judgement and decision making skills
• A University degree

-10-15 years financial services operations experience.

• Exposure to global best practices
• Prior experience, working in a managerial capacity in a structured organization