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Accounts Receivable Generalist
iSupport Worldwide · Pasig, Metro Manila, Philippines
About The Role
What is your mission?
We are looking for an Accounts Receivable Generalist to support accounts receivable operations, lease administration, tenant billing, account reconciliation, and financial record maintenance within a property management environment. This role is responsible for tenant account reconciliations, lease processing, escrow accounting, security deposit GL reconciliations, Yardi administration, and ensuring the accuracy and integrity of receivable and lease data.
You will provide the best service to our partner brands by performing these tasks
- Review, monitor, and reconcile resident and tenant accounts to ensure accuracy and completeness
- Investigate and resolve payment discrepancies, billing issues, account adjustments, and receivable exceptions
- Reconcile security deposit General Ledger accounts, tenant ledgers, and bank statements
- Perform monthly escrow accounting activities and maintain related financial accounts
- Collaborate with internal departments to resolve billing, payment, and account-related concerns
- Review and process new lease agreements, lease amendments, and lease renewals
- Verify lease information against approved lease abstracts and executed lease agreements
- Ensure all lease details are accurately entered and maintained within Yardi prior to lease commencement
- Audit tenant ledgers to validate billing accuracy and ensure adjustments are properly recorded
- Identify and resolve discrepancies between lease documentation and system records
- Maintain the accuracy, integrity, and completeness of accounts receivable, lease, and financial data
- Support billing accuracy, lease administration processes, and overall operational efficiency through proactive account management
- Assist with reporting, documentation maintenance, and financial record management as required
Who are we looking for?
- Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field preferred
- Minimum 2 years of Accounts Receivable experience, preferably within property management, real estate, or a related industry
- Experience reconciling accounts receivable records, tenant ledgers, bank statements, and General Ledger accounts
- Experience processing, reviewing, and administering lease agreements, lease renewals, and related lease documentation
- Strong knowledge of billing processes, account reconciliation, escrow accounting, and financial record maintenance
- Proficiency in Yardi is highly preferred
- Experience with property management systems, financial databases, and Microsoft Office applications
- Strong written and verbal English communication skills
- Excellent interpersonal and stakeholder management skills with the ability to collaborate across departments
- Exceptional organisational skills and attention to detail
- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities, meet deadlines, and maintain high levels of accuracy
- Ability to work independently and collaboratively in a team environment
- High level of integrity and commitment to maintaining financial accuracy and data quality
Why you'll love it here?
- Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
- Access to an onsite gym with a complimentary professional fitness instructor.
- Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
- Weekly employee engagement activities with prizes of up to ₱3,000.
- Free upskilling academy to support career growth and professional development.
- State-of-the-art office facilities and modern workstations.
- Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
- Fun, collaborative, and employee-focused work environment.
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