Customer Service

• Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
• Experience in Debit/Credit Card/Retail bank servicing is a plus and candidates may be eligible for transition to Client’s Card Servicing team after achieving 4 months of experience in Client Facing environment.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center
• Bachelor’s Degree
• 2+ years of industry related experience
• Series 7 licensed
• Client Facing
• Cold-calling
• Excellent Communication skills

Please contact

Shakti Ghodadra

973-637-1918

shakti.ghodadra(@)collabera.com