Business Analyst - Banking Sector (Senior)

Quality and Reliability (QnR) is a leading Technology Group, with more than 30 years of presence in the market, delivering mission-critical digital transformation across Greece, Europe, and the broader EMEA region. QnR is an Athens Stock Exchange-listed technology Group currently undergoing a period of significant growth and transformation, having completed five acquisitions within the last 18 months.

Role overview

We are looking for a Business Analyst with proven experience in the banking sector to bridge business needs and technical solutions, gathering, analyzing and documenting requirements across banking products and processes.

The ideal candidate will be responsible for

• Gathering, analyzing and documenting business requirements from stakeholders across banking operations.
• Translating business needs into functional specifications for technical teams.
• Conducting gap analysis and process mapping for banking systems and workflows.
• Supporting UAT (User Acceptance Testing), validating that solutions meet business requirements.
• Preparing business cases, process flows, and documentation (BRDs, FSDs, use cases).
• Liaising between business units, IT teams, and external vendors throughout project delivery.
• Participating in Agile/Waterfall project cycles, including sprint planning and backlog grooming.

To excel in this role, you'll need

• 8+ years of experience as a Business Analyst, with solid exposure to the banking/financial services sector.
• Bachelor's degree in Business Administration, Finance, Economics, IT, or related field.
• Strong understanding of banking products, processes, and regulatory requirements.
• Experience with requirements elicitation techniques and documentation standards.
• Familiarity with process modeling tools (e.g., BPMN, Visio) and project management methodologies (Agile/Scrum, Waterfall).
• Excellent analytical, problem-solving and communication skills.
• Strong English communication skills, both written and verbal.
• Business Analysis certification (e.g., CBAP, ECBA) is a plus.