Inventory, Logistics and Kitting Coordinator

We’re currently recruitingfor an Inventory&Logistics Coordinator tomanage and maintaininventory levels acrossNomad’s North American(NAM)region. Basedin our Hayward, CA location, youwill be responsiblefor tracking, controllingand distributing equipment, spares, tooling andRMAs tosupport our Operationsand Delivery teamsand ensure theright materials areavailable when needed.

This is avaried, hands-onrole with responsibilityacross inventory management, logistics, equipment kitting, software configurationand assetcontrol. While themajority of inventorywill be managedfrom our Haywardfacility, you’ll also overseecritical spares heldat key customersites acrossthe widerBay and Stocktonarea. You mayalso provide occasionalsupport to theField Support teamat customer depots.

About Nomad Digital

Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

When you join Nomad Digital, you will join a forward thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness.

Essential Duties and Responsibilities

• Maintain records of inventory and assets to manage quantities, replenishments, and shortages.
• Provide inventory and asset management related reports via Excel
• Advise management when issues arise with shortages or misuse of assets
• Coordinate all products needing RMA with manufacturers
• Create domestic and international shipping labels and follow up with relevant parties
• Understand and follow shipping processes and procedures when using Nomad’s carriers (i.e. FedEx, AIT, DHL etc.)
• Ensure proper tracking of shipments and resolve problems in the process by addressing it with the appropriate Including international and cross boarder shipping.
• Conduct kitting and equipment software configuration/staging activities supporting the different projects and customers in the region
• Ensure kitting and staging quality conforms to Nomad’s internal quality standards
• Ensure equipment is stored in proper spaces in local office, also using Nomad’s tools and tracking systems
• Use NetSuite to procure and order new equipment, tools, spares, for any departmental requirements
• Use NetSuite to enter itemized shipping invoices and reconcile discrepancies
• Work with Procurement to track, monitor and escalate requisitions and POs to ensure timely delivery of materials with the departments
• Attend ad-hoc and regular planned meetings with relevant stakeholders
• Occasionally support field service team to investigate and address relevant customers tickets within the local bay
• Ensure that priority work is being tracked and then undertaken, based on ticket aging, lead times of spares/equipment, etc. informing management of any discrepancies
• To ensure all Health and Safety procedures are followed with regard to the undertaking this role, informing management of any issues

Experience & Qualification Requirements

• Working experience with a variety of internal logistics and procurement systems & tools - Essential
• Working experience with supply chain – Essential
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook) – Essential
• Working experience with an electronic ticketing and ERP systems Preferred
• Experience with data cabling and basic software configuration – Preferred
• Able to crimp, terminate, and repair cable heads and cabling - Preferred
• Network equipment installation and maintenance experience – Preferred
• Basic experience with LINUX systems – Preferred

Key Behavioural Competencies

• Attention to detail
• Excellent customer service
• Ability to work to set deadlines in an organized fashion
• Excellent verbal and written communication skills to effectively communicate with internal and external customers
• Ability to think proactively in a fast-paced environment
• Ability to multitask effectively ensuring timelines are met
• Highly flexible attitude with an ability to work well in pressurized situations
• Positive ‘can do’ attitude

Our Commitment

Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs.

We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination.

Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email [email hidden].