Deployment Strategist at Clera — Amsterdam, Netherlands

About The Role

About the Role

This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fintech infrastructure company building identity and onboarding solutions for businesses globally. You will own the end-to-end deployment experience for enterprise clients, ensuring they get maximum value from the product while feeding real-world insights back into how the team builds and scales.

What You'll Do

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Partner with enterprise customers to design and execute implementations tailored to their specific needs.
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Manage stakeholder relationships across complex enterprise environments with competing priorities.
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Lead detailed project planning and execution throughout deployments, keeping all teams aligned and on track.
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Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly.
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Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes.
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Build documentation, tooling, and playbooks that make future deployments smoother and more scalable.

What We're Looking For

4 to 5 or more years of relevant professional experience, including at least 3 years in customer-facing deployment, implementation, or solutions engineering for enterprise software.

Meaningful expertise in KYB, KYC, AML, regulated onboarding, or a closely related compliance domain, this is the strongest signal for the role.

Operating experience in fintech, banking, or a startup environment; a purely management-consulting background without hands-on operating experience is a weak fit.

Demonstrated track record managing complex enterprise implementations from kickoff through go-live, including scope management and stakeholder coordination.

Proficiency with project management methodologies such as Agile, Waterfall, or Scrum, and tools like Jira, Asana, or Monday.com.

Experience translating between technical and non-technical stakeholders and breaking down technical requirements into prioritized work.

Experience driving cross-functional collaboration between product, engineering, and customer-facing teams to resolve blockers.

Familiarity with SaaS or fintech products, identity platforms, or payment and financial infrastructure is a plus.

Exposure to API integrations, data migration, or technical onboarding processes is advantageous.

Background at a recognized high-execution operator in fintech or technology is preferred.

Strong written and verbal communication skills with a structured, systems-thinking approach.

Comfortable operating in ambiguous, fast-moving environments with evolving processes and roadmaps.

Compensation & Benefits

Base salary ranges from EUR 93,000 up to approximately EUR 146,000 depending on level, with meaningful jumps between levels. The company uses a transparent, fixed leveling system with no individual salary negotiations. Visa sponsorship is not available for this role.