Onsite Concierge & Operations Associate (M/W/X) - Temporary contract - Lech

Join Bramble Ski by Le Collectionist, a luxury alpine holiday specialist. As an Onsite Concierge & Operations Associate, you will be the primary point of contact for guests, lead the front-of-house team, oversee daily operations, and ensure the property is impeccably presented. This hands-on leadership role requires strong operational skills, discretion, and a passion for luxury hospitality.

• Act as the main point of contact for all guest requests, delivering personalized and discreet service.
• Lead and support the front-of-house and housekeeping team, overseeing daily service routines.
• Ensure the residence is always impeccably presented, guest-ready, and stocked with necessary supplies.

**🔍 Ideal Candidate:**

• Minimum 2–3 years' experience in luxury hospitality or concierge roles, ideally in chalets, villas, or boutique hotels
• Confident team leader with excellent interpersonal and communication skills
• Strong knowledge of luxury service standards and guest expectations
• Hands-on and adaptable, with the ability to work both independently and as part of a team
• Calm under pressure, with excellent problem-solving and organisational skills
• Fluent in English; French or German is a strong asset
• Comfortable with tech tools (scheduling apps, CRM, POS systems)
• Well-presented, professional, and passionate about mountain life and high-end travel