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Director of Sales Operations (EMEA & APJ)
Chainguard · London, United Kingdom
About The Role
Join Chainguard, a fast-growing company in the cybersecurity space. As the Director of Sales Operations for EMEA and APAC, you will lead the sales operations team, own planning and forecasting, and act as the direct revenue operations partner to regional leaders. You will have the opportunity to shape the operational engine behind our international business and make a significant impact on our growth trajectory.
- Lead and manage the sales operations team, overseeing planning, forecasting, territory design, reporting, and process rigor for EMEA and APAC regions.
- Act as the direct revenue operations partner to senior leadership, providing operational decision support and ensuring alignment with global standards.
- Own the forecast cadence and operating reporting rhythm for both regions, driving data integrity and hygiene standards in Salesforce and the broader GTM stack.
- Hands-on, expert-level Salesforce fluency — reporting, data models, process design, and the judgment to know what belongs in the CRM and what doesn't — is a must
- Comfort with international operating complexity: multiple currencies, legal entities, languages, data privacy regimes, and a working day that spans EMEA and APAC timezones
- Willingness to travel across EMEA and APAC and to the US for QBRs and planning cycles (~25%)
- Working knowledge of the modern GTM stack (Salesforce, Outreach, Gong, HubSpot, CPQ, Sigma/Tableau/Looker) and a strong aptitude for picking up new tools
- Proven ability to support multiple regional leaders at once with different levels of business maturity, without defaulting to whichever one is loudest
- A track record of running a forecast cadence that sales leadership trusts, with measurable improvement in forecast accuracy, is a must
- Demonstrated success as the trusted operations partner to senior revenue leaders (GVP/VP/GM level) — able to earn a seat in the leadership rhythm, tell them what they need to hear, and be relied on for the numbers
- Experience with SQL or building data models directly is a plus but not required
- Demonstrated ownership of multi-country international territory design, quota allocation, and capacity planning is a must — EMEA experience is essential, APAC exposure is a strong plus
- Self-starter who flourishes in a fast-paced, high-growth environment and can hold multiple priorities without dropping any
- Proven experience managing and developing a sales operations team is a must
- Strong analytical foundation: able to break ambiguous problems into concrete components and land on a defensible recommendation
- Deep Sales, Revenue, or GTM Operations experience, including significant time in high-growth Enterprise B2B SaaS, is a must
- Excellent communicator who can move between a front-line manager's pipeline question and an executive-level narrative without changing the underlying facts
- Experience operating as a regional leader inside a globally managed function — comfortable inheriting standards, pushing back where they don't fit, and not fragmenting the system
- Public sector or regulated-industry GTM operations experience is a plus but not required
- If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences
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