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Customer Service Agent (Polish Speaking) F/M
Betclic Group · Sliema, Malta
About The Role
Join Betclic, a leading European sports betting and online gaming company. As a Customer Service Agent, you will interact with customers, assist with inquiries and complaints, and ensure customer satisfaction. You should have experience in customer service, fluency in Polish and English, and a passion for iGaming. Enjoy benefits such as travel and leisure allowances, private health insurance, and career development opportunities.
- Zrozumienie i znajomość produktów firmy, w tym funkcji pokera, zakładów sportowych, kasyna, kasyna na żywo, bingo i gier.
- Pomoc klientom w rozwiązywaniu problemów finansowych, funkcjonalnych i technicznych oraz dążenie do ich rozwiązania.
- Utrzymywanie aktualności w zakresie promocji, konkursów i specjalnych ofert, które są promowane dla klientów.
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