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Internal Audit Manager (Quality & Operations)

Salesforce · Naples, Italy

Imported listingfull-time11 days ago

About The Role

Join Salesforce as an Internal Audit Manager (Quality & Operations) and be part of a pioneering effort to reshape the internal audit function. In this role, you will drive quality and efficiency through the application of leading-edge processes, support strategic planning and reporting cycles, and lead the Quality Assurance & Improvement Program. You will also evolve the internal audit methodology, analyze performance metrics, and cultivate the next generation of auditors. This is an opportunity to make a significant impact in a high-growth, innovative environment.

  • Deliver the Internal Audit Organization strategy, support annual strategic planning and quarterly reporting cycles, and coordinate inputs from audit leaders.
  • Lead the Quality Assurance & Improvement Program, modernize the program to produce forward-looking insight into quality and continuous improvement.
  • Own the analysis behind performance metrics and dashboards, identifying trends and emerging risks early enough to reprioritize, and driving the actions that follow.
  • Hands-on fluency with AI tools. You proactively prototype and test ideas yourself rather than waiting for direction
  • Strong writing and executive communication, translating complex methodology into plain language for auditors, business partners, and the Board
  • Experience at scale — high-growth or large enterprise environments
  • 5+ years in internal audit operations/professional practices, audit, or IT audit
  • Deep, practical command of the IIA Global Internal Audit Standards and Topical Requirements — enough to lead the QAIP and defend methodology decisions from day one, with the judgment to apply them proportionately
  • Excellent analytical and project management skills, with the operational discipline to run recurring rhythms reliably
  • Experience in a QAIP, professional practices, or External Quality Assessment capacity within a large internal audit function
  • Relevant professional certification (CIA, CPA/CA, CISA, PMP)
  • Proven ability to drive adoption and change across a global team without direct supervisory authority
  • Comfort operating at pace with limited precedent, and the judgment to know which processes add the most value
  • A track record of deploying AI, automation, or analytics to change how work actually gets done

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