Vice President of Product Management (Enterprise Loyalty Consulting)
Mastercard · Toronto, Canada
About The Role
Join Mastercard's Services organization as the Vice President of Product Management, Enterprise Loyalty Consulting. In this role, you will drive the growth of global Consumer Acquisition & Engagement consulting, helping clients build stronger and more profitable relationships with their customers. You will define the vision and product strategy for Enterprise Loyalty consulting, oversee product innovation, establish go-to-market strategies, engage directly with clients, and maintain market insights. This position requires substantial experience in loyalty and rewards at an established financial institution, deep knowledge of financial institutions, payments, and marketing, and exceptional strategic alignment skills.
- Definir la visión y la estrategia del producto para la consultoría de lealtad empresarial, supervisar y evolucionar un portafolio de soluciones que impulse la estrategia de compromiso del consumidor.
- Establecer un libro de jugadas de GTM y liderazgo de pensamiento para la estrategia de lealtad empresarial, colaborar con productos y ventas para desarrollar narrativas que resuenen en el mercado.
- Participar directamente con los clientes para comprender los puntos de dolor y los desafíos en la entrega de propuestas de valor de lealtad empresarial.
- Demonstrated thought leadership in the market through speaking engagements, published articles and/or digital mediums (e.g. podcasts)
- Visionary thinking and proven record of owning outcomes
- Substantial experience leading loyalty and rewards at an established financial institution
- Deep knowledge in financial institutions, payments, and marketing
- Exceptional ability to drive strategic alignment both laterally (across stakeholders) and longitudinally (along different time horizons) thinking coupled with deep intellectual curiosity
- Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively
- Ability to break down and communicate complex ideas in dynamic situations
- High level of ownership, quantitative acumen, creativity, and entrepreneurship
- Consultative mindset with the ability to craft compelling, customer-tailored narratives
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