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Field Service Engineer (Denver, CO)
UVeye · Denver, United States
About The Role
Join UVeye, a leading provider of automated vehicle inspection systems. As a Field Service Engineer, you will be responsible for the installation, deployment, and ongoing service of our systems at customer sites across the US, Canada, EU, and UK. You will lead field installations, troubleshoot technical issues, deliver maintenance and service, ensure safe execution, assess sites, own the on-site customer experience, collaborate and document, and manage your time and expenses. This position requires a strong commitment to safety, a customer-first mindset, and the ability to travel up to 100%.
- Lead and execute on-site system installations, providing direction to contractors and ensuring projects meet engineering specifications, timelines, safety requirements, and quality standards.
- Install, configure, calibrate, and validate UVeye inspection systems across electrical, mechanical, networking, and civil components, ensuring systems are fully operational before customer handoff.
- Diagnose and resolve hardware, software, networking, and integration issues in the field, identifying root causes and implementing effective solutions.
- Experience leading contractors or teams during technical installations
- Ability to create clear installation, service, and maintenance documentation
- Willingness and ability to travel up to 100% across the United States and Canada (US FSEs), EU and UK (UK FSEs)
- 4+ years of experience as a Field Engineer, Field Service Engineer, or Field Technician supporting hardware/software installation and deployment
- Working knowledge of Linux-based systems and basic networking principles
- Experience reading and interpreting site layouts and technical drawings using AutoCAD, Autodesk, or similar tools
- Strong commitment to safety and the ability to enforce safety requirements on-site
- Customer-first mindset with strong problem-solving skills, resilience, and adaptability in changing field conditions
- Strong hands-on experience with civil works, networking, electrical wiring, and mechanical assemblies
- Strong communication skills with the ability to confidently lead on-site discussions and provide technical direction
- Valid driver’s license
- Experience working in customer-facing environments
- Technical certification or trade school training
- Basic familiarity with Linux systems
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