EMEA Lead (Sales Engineering)

Join DevRev as the EMEA Lead for Sales Engineering. In this hands-on leadership role, you will manage a distributed team of Sales Engineers across multiple markets and time zones. You will set the standard for a high-quality technical experience throughout the customer journey, collaborate closely with Sales, Product, Engineering, and Customer Success, and drive SE strategy and execution across EMEA.

• Lead and grow DevRev's Sales Engineering team across EMEA, managing a distributed team of Sales Engineers.
• Set the bar for a high-quality technical experience across the customer journey, blending technical depth with storytelling.
• Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets.
• Proven experience directly managing a distributed SE / technical pre-sales team — hiring, performance management, coaching, and retention
• Nice to have: additional European languages; a CS/Engineering degree or equivalent practical experience
• GenAI / LLM workflows — building and demoing LLM-based solutions such as chatbots, ticket deflection, and AI assistants
• AI tooling & aptitude — hands-on with AI tools, models, and AI harnesses; prompt design, code-assist tools, and agentic use cases; able to reason about model selection, evaluation, and orchestration
• Cloud, data & scripting — familiarity with AWS, Azure, or GCP; basic SQL; and working knowledge of Python or JavaScript / TypeScript
• Track record of building and scaling teams, and developing individual contributors into high performers
• Core customer technologies — working knowledge across CRM, ITSM, and CX platforms (e.g. Salesforce, ServiceNow, Zendesk) and how they connect in an enterprise stack
• Dev tooling — exposure to Jira, GitHub, and modern SaaS / DevOps stacks
• APIs & integrations — consuming REST APIs and webhooks, tools such as Postman, and configuring integrations across systems
• 10+ years in Sales / Solutions Engineering (ideally B2B SaaS), with enterprise customers
• Excellent storytelling and discovery skills; familiar with Command of the Message / MEDDICC
• Experience across multiple EMEA markets; fluent business English