Lead Product Designer (Restaurant Product)

Join OpenTable, a leader in the hospitality industry, as a Lead Product Designer. In this role, you will drive design strategy and simplify complex workflows for a global user base. You will collaborate closely with product, engineering, and data partners to shape the future of our platform. Your responsibilities will include leading design for significant parts of OpenTable's Table Management System (TMS), partnering with various teams to bridge design intent with front-end implementation, and advocating for restaurant operators through research and data analysis.

• Lead the design strategy and simplify complex workflows for OpenTable's Table Management System (TMS), managing the lifecycle from problem framing through delivery.
• Collaborate closely with product, engineering, and data partners to bridge design intent with front-end implementation, ensuring quality and accessibility across platforms.
• Advocate for restaurant operators by using research, data, and customer feedback to uncover design opportunities, shape product priorities, and evaluate impact.

• Experience designing B2B, operational, hospitality, or data-dense web platforms used by repeat professional users
• Experience leading or significantly contributing to the design of complex digital products across multiple teams
• Minimum of 5 years of professional experience in product design with a strong portfolio demonstrating expertise in designing and shipping digital products and platforms
• Exceptional visual and interaction design skills with a focus on systems thinking and problem-solving
• Experience shaping AI-powered products or workflows, utilizing AI as a core medium for problem-framing and prototyping while maintaining a strong perspective on human judgment, user control, accessibility, transparency, and trust
• Background or demonstrated passion in the restaurant, hospitality, or dining industry
• Experience building or evolving product experiences from early stage to maturity
• Demonstrated ability to influence roadmaps and decision makers as a strategic communicator and collaborator with peers and senior leadership
• Experience mentoring product designers and fostering inclusive, collaborative design system practices