Ocean Product Manager

• Business Development
• Develop and execute the Ocean Product business plan aligned with district and regional growth objectives.
• Lead business development, retention, and strategic account growth initiatives in partnership with Sales and Account Management.
• Identify and develop new revenue opportunities within existing customers and the local market.
• Maintain executive relationships with key customers and actively participate in strategic customer reviews and sales calls.
• Lead the district Ocean commercial strategy, including RFQs, pricing, bids, and contract opportunities.
• Build and maintain strategic partnerships with carriers and service providers to enhance competitiveness and service offerings.
• Support new business transitions and act as the Ocean Product subject matter expert for customers and the sales organization.
• Provide market intelligence and product leadership to drive customer retention, market share growth, and revenue expansion.
• Team Management & Leadership
• Build and maintain an effective organizational structure that supports growth, succession planning, and accountability.
• Develop a strong Team Leader ("#2") capable of independently managing daily Ocean Import and Export operations.
• Recruit, onboard, coach, and retain high-performing employees while promoting a strong employee experience.
• Conduct performance reviews, one-on-ones, goal-setting discussions, and career development planning.
• Create development plans and ensure employees receive the training required for future growth and succession.
• Lead change management, productivity initiatives, and continuous improvement programs across the department.
• Foster a culture of accountability, compliance, collaboration, and alignment with Expeditors' cultural values.
• Provide leadership, guidance, and escalation support while delegating daily operational execution to the Team Leader.
• Financial Management
• Develop and manage the annual departmental budget in alignment with district financial objectives.
• Own the department P&L and deliver revenue growth, profitability, productivity, and expense-control targets.
• Conduct regular financial reviews and implement corrective actions to address performance gaps.
• Analyze customer, trade lane, and service profitability to support strategic commercial decisions.
• Ensure effective management of accounts receivable, credit risk, cash flow, and customer payment performance.
• Oversee financial governance, including billing integrity, intercompany accounting, contracts, and compliance with company policies.
• Monitor key financial indicators and drive actions that improve freight yields, productivity, and operating margins.
• Protect and grow the long-term financial health of the Ocean Product by balancing revenue growth, customer diversification, and cost management.

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• College/University or equivalent business qualifications
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• Minimum 5 years Expeditors’ or industry experience
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• Strong planning and organizing skills
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• Conflict resolution
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• Listening skills
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• Providing feedback
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Teamwork

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• Building team environment
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• Coaching for development
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• Customer focus
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• Managing meetings
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• Problem solving
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• Process improvement
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• Time management
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• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word)
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• English language proficiency
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• Global Logistics Industry knowledge

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus