Account Manager Business Information
Coface · Remote, IDF, France
About The Role
- To take care and develop existing BI customers to meet revenue target.
- Takes care of sanity check on BI contracts (usage/contracts/billing
- Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
- Ensure proper training for BI users and look for development opportunities within existing accounts
- Ensure renewal of contracts and upsell, limit churn rate
- Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
- To work closely Back Office to ensure contracts are in line with customer needs.
- Delivery of budgeted targets for Business Information by securizing and developing existing customers • Update and maintain the CRM system
- Manage relationships with customers and brokers
- Manage relationships with internal stakeholders
- Ensure full KYC when necessary
- Proven experience of working in a sales development role, ideally in the Business Information market at least 7 years
- Proven ability to work in a face paced global business
- Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
- Ability to work directly with customers and with brokers
- Sales negotiation and communication skills
- Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
- Prioritisation: determines the importance of each task and allocates time accordingly
- In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
- Knowledge of current economic climate and how it affects the market
- Minimum Master degree
- Desirable: degree educated in Business and/or Finance related discipline
- Ability to interact with customers in both French and English
Reports to Head of Account Management France
Hybrid position
Remote Work Benefits
All our employees benefit from 3 days of remote work per week and a maximum monthly subsidy of €30. Employees receive vouchers worth €12 for each day of remote work.
Language Training
Depending on the type of employment contract, Coface provides employees with access to an e-learning platform dedicated to learning 6 foreign languages.
Remote Work Equipment
An equipment allowance of €350 for remote work is available to employees, depending on the type of employment contract.
Electric Bike Purchase
A contribution towards the purchase of an electric bike is available to employees, depending on the type of employment contract.
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